ABOUT US


Here to help, here to Care
Founded on care, patience and honesty. We make paperwork simple, so you can focus on the things that matter most
Meet the Founder
Nureen Chowdhury
Founder | Admin Support Specialist
Helping Hands Admin Support was founded by Nureen Chowdhury with a passion for helping people navigate life’s paperwork with ease and confidence.
With a strong background in customer service, financial services, and administration, Nureen has worked closely with individuals and families from all walks of life, understanding firsthand how stressful and confusing forms, systems, and processes can be.
She created Helping Hands to offer something different. A patient, personalised, and genuinely supportive service where clients feel comfortable, understood, and taken care of.
Nureen is known for her:
✔ Calm and friendly approach
✔ Attention to detail
✔ Ability to explain things clearly
✔ Respect for every client’s situation
Whether you’re dealing with Centrelink, MyGov, school enrolments, or business paperwork, Nureen will sit with you and guide you step-by-step — without pressure, confusion, or judgment.
💙 “I treat every client like family — because I know how important it is to feel supported when things get overwhelming.”
✔ Trusted by local families & small businesses in Craigieburn and surrounding areas
Who we are
Helping Hands Admin Support was created with one simple goal to make life easier for individuals, families, and small businesses by taking the stress out of paperwork.
We understand how overwhelming forms, government processes, and business admin can feel, especially when time is limited, systems are confusing, or English isn’t your first language.
That’s where we come in.
We provide patient, one-on-one support in your home or remotely, guiding you step-by-step through everything, from Centrelink and MyGov to school enrolments, Medicare, ATO forms, and small business paperwork.
Whether it’s a simple form or a complex situation, we take the time to explain clearly, organise everything properly, and ensure nothing is missed.
We are proud to be local to Craigieburn and surrounding areas, offering a friendly, respectful, and confidential service you can trust.
At Helping Hands, it’s not just about paperwork it’s about giving you peace of mind.
Every step of the way
Who we help


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